When founder Wally Byam started Airstream, Inc. he realized that a low-profile, rounded trailer shape would expedite towing, while making it more stable and easier. In addition, Byam also realized that his Airstream trailers would be lighter if constructed from aluminum. The combination of the lightweight design concept and innovative shape has made Airstream trailers known around the world for its supreme structure.
Airstream trailers use semi-monocoque construction and employs a riveted outer and inner layer of aluminum that has been stretched over the entire frame. Because of this novel construction protocol, the skin of Airstream trailers becomes a fully working part of the vehicle's structure for Airstream interstate In Tennessee. Airstream trailers are also hand-built with unsurpassed attention to detail, and offers superior durability and strength for a vehicle of its weight.
This company is not only known for its Airstream trailers, it also manufactures an elite class of motorhomes. In addition, Airstream motorhomes were selected by NASA to transport the astronauts to its infamous launching pad. Airstream trailers are some of most thoroughly tested vehicles in trailer history. Its aerodynamic engineering, a culmination of more than 70 years experience in the making of trailers has made Airstream trailers the premier choice of trailer for thousands and thousands of satisfied customers.
The legacy and dream of Wally Byam continues to live on at Airstream's Headquarters located in Jackson Center, Ohio. Their customer service is second to none and anytime customers have questions or concerns regarding their vehicles, their highly trained staff of customer service professionals are there to help answer any questions or to locate parts, find a dealer, or schedule an appointment for servicing. Their customer service offers different options in order to assist their valuable customers. Their tech support line offers a voice mail system that receives the customer's information, ensuring that the call is returned within a 24 hour time period. An online store is also available for browsing, as is an RV Sales dealer locator.
Owners of these prestigious trailers are also aware that the company firmly stands behind all their vehicles and offers warranties on their products. Warranty specifications might differ between vehicles, so people who own Airstreams are asked to check with their local dealers for information and specific details on their warranties. Wally Byam had a simple philosophy. His perspective was to be gentlemanly and friendly, so that you would be received everywhere. His rules and philosophy are simple and still hold true, as evidenced by the longevity of his company and dedication of its many satisfied customers.